be998 — Safe Gaming Policy

Fun gaming,
with responsibility

be998 believes gaming should always be for enjoyment — never a source of stress. Our responsible gaming tools and guidelines help keep you safe and happy.

For players aged 21 and above only

be998's Responsible Gaming Commitment

At be998 we see gaming as a form of entertainment. We also recognize, however, that for some players it can become a problem. That is why we provide every member with multiple practical tools and resources to stay protected.

Gaming should not harm your valuable time, money, or relationships. At be998 we are committed to creating an environment where every player can set their own limits and get help whenever they need it.

Responsible gaming does not simply mean playing less — it means playing with awareness. Knowing your own limits of time and money, keeping gaming enjoyable, and having the courage to ask for help whenever needed.

Our Protection Tools

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. At be998 you can request to increase or decrease your limit at any time; however, decreasing takes effect immediately while increasing takes effect after a set waiting period.

Time-Out Feature

Need a break? At be998 you can take a time-out from 1 day up to 6 weeks. During this period no gameplay or deposits will be possible on your account. Once the time-out ends, your account is reactivated automatically.

Self-Exclusion

If you feel gaming is getting out of your control, you can close your account for an extended period through self-exclusion. This can range from 6 months up to permanent. During this period no new account may be created.

Age Verification

You must be at least 21 years old to open an account and play at be998. We follow a strict age verification process and accounts belonging to minors are closed immediately. Keeping children and teenagers safe from online gaming is our highest priority.

Activity Report

Use the be998 account dashboard to track your gaming history, deposits and withdrawals, and session time. Understanding your own patterns helps you make informed decisions and identify any potential issues early.

24/7 Assistance

The be998 support team is always ready to help with any issue — in both Bengali and English. Contact us via live chat or email. Let us know your concern or question — we are here to help.

Warning Signs of a Problem

If you notice any of these signs in yourself or a loved one, seek help right away.

Spending beyond your budget — putting money into gaming instead of bills, food, or essential family expenses.

Feeling the urge to keep playing to win back lost money — this is known as "chasing losses" and it is dangerous.

Finding it hard to stop gaming or spending more time than planned.

Prioritizing gaming over family, friends, or work.

Lying about or hiding your gaming habits.

Feeling restless, irritable, or anxious when staying away from gaming.

Taking on debt or borrowing from others to fund gaming.

Golden Rules for Healthy Gaming

  • Set your budget first: Decide how much you will spend before each session — and stick to that limit. Gaming is the cost of entertainment, not an investment.
  • Set a time limit: Check the clock before you start gaming and set yourself a finish time. Use an alarm if needed.
  • Take a break after a win or a loss: The urge to keep playing after a big win and the rush to recover after a big loss are equally dangerous. Take a break.
  • Do not play when stressed or upset: When you are in a bad mood, angry, or mentally drained, gaming makes it harder to make good decisions.
  • Gaming is not your only entertainment: Spend time with family, friends, sports, or hobbies. In a well-rounded life, gaming is just one enjoyable part.
  • Do not play under the influence of alcohol or other substances: Judgment is impaired in this state and the risk of significant losses increases.
  • Talk openly with loved ones: Never hiding your gaming from others is a sign of healthy relationships and healthy gaming habits.

Age Limit: 21+ Mandatory

A minimum age of 21 is mandatory to create an account and play any game at be998. This rule is a fundamental condition of our platform and there are no exceptions.

Our request to parents — control your children's access to devices and online accounts. Use parental control software on the internet and have open conversations with your children about online gaming.

If you suspect a minor is using an account at be998, notify our support team immediately — we will take action right away.

Age Verification Process

Identity documents are verified at registration and before the first withdrawal. A national ID card or passport may be required.

Child Protection Commitment

Any account identified as belonging to a minor is permanently closed and all deposited funds are returned.

How to Use the Tools

be998's responsible gaming tools are easy to find in your account settings. Follow the steps below:

1 Log in to your account

Log in to be998 and click on your profile icon.

2 Go to the Settings menu

Find the "Responsible Gaming" or "Security Settings" section.

3 Choose your preferred tool

Select any option — deposit limit, time-out, or self-exclusion.

4 Contact support

If you have trouble setting any tool, get help via live chat.

Need help? We are right here

The be998 support team is by your side seven days a week, twenty-four hours a day for any gaming concern or question. Help is available in both Bengali and English.

Live Chat — 24/7

If professional counseling is needed, contact Bangladesh's national mental health helpline or a professional counselor.

Common Questions about Responsible Gaming

After logging in to be998, go to the "Responsible Gaming" section in your profile settings. There you can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately. Contact 24/7 live chat if you need help.

No, your account balance remains safe during self-exclusion. You can make a withdrawal after the exclusion period ends or by contacting support. During exclusion, new deposits and gameplay will not be possible.

You must be at least 21 years old to play at be998. This is a firm policy with no exceptions. Age is verified at registration and before your first withdrawal. Any account identified as belonging to a minor is closed immediately.

A time-out is a short-term break — typically 1 day to 6 weeks. Once it ends, your account is reactivated automatically. Self-exclusion is long-term — from 6 months up to permanent — and even after the period ends you must contact support to reactivate your account.

If you think a family member has a gaming problem, email our support team at: [email protected]. We will review the situation and provide appropriate assistance. Seeking help from a professional mental health counselor is also important.

Yes, gaming addiction is a recognized mental health condition. It can affect anyone at any age and in any financial situation. Getting help early makes recovery much easier. be998 always encourages aware and responsible gaming and stands by players who are in difficulty.

Enjoy a safe and enjoyable experience at be998

Play responsibly, know your limits, and keep entertainment as entertainment.

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